Vinted Members Voice Frustration Regarding Sizing Updates
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for female and kids' apparel failing to inform all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The company said the new system was more in line with similar services.
It has advised users to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Updates
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Necessary Adjustments
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update to its shipping options following member complaints.
